Terms & Conditions for Trial Pass & Class Pass by Ompulence
- Class Passes and Trial Passes:
- Class passes and trial passes are non-refundable and non-transferable.
- Each class pass or trial pass is valid for the period specified at the time of purchase.
- Unused classes from class passes cannot be carried over beyond the expiration date.
- Booking and Cancellation:
- All classes must be booked in advance through our online booking system.
- Cancellations must be made at least 2.5 hours before the scheduled class time. Late cancellations or no-shows will result in the loss of that class session.
- If a class is cancelled by Ompulence, you will be offered a makeup class or a credit towards a future class.
- Arrival and Attendance:
- Please arrive at least 5 minutes before the class start time to ensure you are ready for the session.
- Late arrivals may not be permitted to join the class to avoid disruptions. (Please contact your instructor)
- Health and Safety:
- By participating in our classes, you confirm that you are in good physical condition and do not suffer from any condition that would prevent your safe participation in our activities.
- You must inform the instructor of any injuries or health conditions prior to the class. (Complete the registration form for first timers)
- We recommend consulting with a physician before starting any new exercise program, especially if you have any pre-existing medical conditions.
- Conduct:
- Respectful behavior towards instructors and fellow students is expected at all times.
- The studio reserves the right to refuse entry or remove anyone who is disruptive or behaves inappropriately.
- Personal Belongings:
- The studio is not responsible for the loss or damage of personal belongings.
- Please keep your belongings in the designated storage areas and take all valuables with you.
- Liability Waiver:
- By attending our classes, you agree to release Ompulence Pte Ltd and its instructors from any liability for any injuries or damages that may occur as a result of participation in our activities.
- Changes to Terms and Conditions:
- Ompulence Pte Ltd reserves the right to modify these terms and conditions at any time. Any changes will be communicated to students via email or posted on the Ompulence’s website.
Please ensure that you read and understand these terms and conditions before purchasing or attending a class pass or trial pass.