Terms and Conditions
For Ompulence Online Courses and Digital Products
Effective Date: 1st March 2025
Business Name: Ompulence / Ompulence Pte Ltd
Website: www.ompulence.com
Contact Email: enquiries@ompulence.com
By purchasing, accessing, or using any online course, digital product, or related service provided by Ompulence, you agree to these Terms and Conditions.
1. About These Terms
These Terms and Conditions apply to all online courses, digital products, downloadable materials, videos, emails, support content, and related services provided by Ompulence.
If you do not agree to these terms, please do not purchase or use our products or services.
2. About the Course
Our course is designed to provide educational guidance in mindful Pilates, movement, posture awareness, breathing, relaxation, and related wellness practices.
All course content is for personal educational use only.
It is not medical treatment, physiotherapy, rehabilitation, or psychological therapy.
3. Eligibility
By purchasing this course, you confirm that:
- you are at least 18 years old
- the information you provide is true and complete
- you understand that this course is for general educational purposes only
- you are responsible for deciding whether this course is suitable for you
4. Health and Medical Disclaimer
This course is not medical advice, diagnosis, or treatment.
The content is provided for general educational and wellness purposes only. It is not a substitute for medical advice, diagnosis, treatment, physiotherapy, rehabilitation, or care from a qualified healthcare professional.
You should consult your doctor or another qualified healthcare provider before starting this course if you:
- have acute or severe pain
- have a medical condition
- are recovering from surgery or injury
- are pregnant
- have concerns about whether movement practice is safe for you
If you experience pain, dizziness, shortness of breath, discomfort, or any unusual symptoms while taking part in the course, you should stop immediately and seek appropriate medical advice.
5. No Guarantee of Results
Every person is different.
We do not guarantee any specific result, improvement, or outcome from using this course or any related content. Results may vary depending on your body, health history, consistency, lifestyle, medical condition, and other individual factors.
Any testimonials or examples shared are for illustration only and do not guarantee that you will have the same experience.
6. What You Will Receive
When you purchase a course, you will receive access to the content described on the sales page at the time of purchase.
This may include, where stated:
- video lessons
- downloadable materials
- audio or breathing guides
- bonus materials
- email support content
- limited support such as submission of questions for a group support video
Any support provided is limited to what is clearly stated on the sales page.
Unless expressly stated otherwise, your purchase does not include private coaching, medical advice, personalised therapy, or one-to-one treatment.
7. Payment
All prices are listed in the currency shown on the sales page at the time of purchase.
Payment must be made in full before access is provided.
We reserve the right to change prices, offers, bonuses, or access terms at any time without notice. However, any changes will not affect purchases already completed.
You are responsible for any bank charges, currency conversion fees, taxes, or payment processing fees that may apply.
8. Refund Policy
We offer a 7-day money-back guarantee for this course, unless otherwise stated on the sales page.
If you are not satisfied, you may request a refund within 7 days of your purchase date by emailing us at admin@ompulence.com.
To request a refund, please include:
- your full name
- the email address used for purchase
- proof of purchase or order number
Refunds will only be made to the original payment method used at checkout.
After the refund period has passed, no refunds will be given unless required by law.
We reserve the right to refuse refund requests that are abusive, fraudulent, or not made in good faith.
9. Access to the Course
After purchase, you will receive access details by email or through the course platform.
You are responsible for keeping your login details private.
You must not share your login, course access, videos, downloads, or any paid content with anyone else.
We reserve the right to suspend or terminate access without refund if we believe that course content has been shared, copied, misused, or distributed without permission.
We are not responsible for access issues caused by:
- incorrect email address entered by you
- your internet connection
- your device or browser settings
- third-party platform outages beyond our control
10. Intellectual Property
All course materials are owned by or licensed to Ompulence and are protected by copyright and other intellectual property laws.
This includes, but is not limited to:
- videos
- written materials
- worksheets
- graphics
- audio recordings
- emails
- branding
- logos
- course structure and teaching materials
When you purchase the course, you are given a limited, non-transferable, non-exclusive licence for personal use only.
You may not:
- copy, record, reproduce, or redistribute course materials
- share course materials with others
- upload course materials to other platforms
- sell, edit, or republish course content
- use course content for your own teaching, business, or commercial purposes without written permission
11. Support and Communication
Where a course includes limited support, that support will be provided only as described on the sales page.
For example, if the course includes the ability to submit one question for a group support video, this does not mean you will receive private coaching, a personal treatment plan, or individual medical advice.
We reserve the right to set reasonable limits on support, including limits on the number, length, format, and timing of responses.
We may communicate with you by email regarding course access, updates, support, or related matters.
12. Liability Disclaimer
To the fullest extent permitted by law, your use of this course and all related content is at your own risk.
You accept full responsibility for your participation in any movement, breathing, stretching, relaxation, or wellness practice provided through the course.
Ompulence and its owner, instructors, employees, contractors, and representatives shall not be liable for any loss, injury, damage, cost, or claim arising from or related to:
- your use of the course
- your inability to use the course
- any exercise, movement, breathing, or relaxation practice you choose to do
- any worsening of symptoms, discomfort, strain, injury, or health issue
- reliance on information provided in the course
- technical issues, interruptions, or platform failures
- indirect or consequential loss of any kind
This includes, without limitation:
- personal injury
- physical discomfort
- aggravation of existing conditions
- emotional distress
- loss of income
- business interruption
- loss of data
- loss of opportunity
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
If, despite the above, we are found liable for any claim arising out of your purchase or use of the course, our total liability shall be limited to the amount you paid for the course.
13. Assumption of Risk
By using this course, you understand and accept that movement, exercise, stretching, breathing practices, and related wellness activities carry inherent risks.
You voluntarily choose to participate and accept full responsibility for your decisions, actions, and results.
You agree to practise within your own limits and to stop immediately if something does not feel right.
14. Indemnity
You agree to indemnify and hold harmless Ompulence and its owner, instructors, employees, contractors, and representatives from any claims, liabilities, damages, costs, or expenses arising from:
- your misuse of the course
- your breach of these Terms
- your violation of any law or third-party right
- your sharing or unlawful distribution of course content
15. Privacy
We may collect and use your personal information for purposes including:
- processing your purchase
- providing course access
- sending course-related emails
- responding to enquiries
- improving our products and services
We will handle your personal information in accordance with our Privacy Policy.
You are responsible for ensuring that the information you provide is accurate and up to date.
16. Third-Party Platforms and Services
We may use third-party platforms and services to deliver our course, process payments, host content, send emails, or manage customer accounts.
We are not responsible for the policies, outages, actions, or technical issues of third-party providers, although we will make reasonable efforts to assist where possible.
17. Changes to the Course or Terms
We reserve the right to update, change, replace, or discontinue any part of the course, content, bonuses, platform, or these Terms at any time.
Any updated Terms will apply from the date they are published on our website or course platform.
It is your responsibility to review the latest version of the Terms.
18. Termination of Access
We may suspend or terminate your access to the course without refund if you:
- breach these Terms
- share course materials unlawfully
- behave abusively, dishonestly, or unlawfully
- misuse support channels
- interfere with the platform or experience of others
19. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Singapore.
Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore, unless otherwise required by law.
20. Contact
If you have any questions about these Terms and Conditions, please contact:
Ompulence Pte Ltd
Email: enquiries@ompulence.com
Website: www.ompulence.com